At Abtach, we strive to make your experience worthwhile through hassle-free and seamless IT Solutions and Services. Keeping that in view, we have formulated a plain set of terms and conditions which you must read carefully prior to placing your order.
By placing an order with Abtach, you hereby agree to follow and comply with the following terms and conditions:
Abtach is a highly reputed IT company established with the purpose to provide small and large-scale businesses with advanced IT Solutions and Services. We solely work online, that is, via the World Wide Web. We are available round the clock (24/7) throughout the year. When you place an order with our company, you will be assigned with a team of highly creative and experienced IT specialists (in their respective domains) who will handle your order efficiently and complete it in a timely manner. Rest assured, you will be provided with a highly creative and compelling solutions and services for your business.
So far, Abtach has helped numerous businesses in promoting their brand in the market through striking and eye-catching design and web solutions. We are proud to claim that we have a team of highly dedicated, creative and experienced individuals who assist us beyond words in making this success possible. Our highly efficient process allows us to create custom solutions more quickly, efficiently and at most competitive prices.
It is our absolute assurance that the solutions provided to you will be exactly as per your description and agreement.
Designing is a subjective matter and initial samples/concepts are created according to the customer’s brief to start-off with the project. However, we offer Unlimited Revisions to guarantee 100% Customer Satisfaction.
When you place an order at Abtach, you are assured to be offered a refund where certain actions affect your eligibility to claim a refund:
None of the initial samples conform to the customer brief.
Customer asks for revisions by providing feedback.
Takes no action for 60 days.
Money Back Status
Customer can ask for a full refund
Money Back Guarantee does not remain applicable. 100% Satisfaction becomes applicable.
Money back guarantee offer becomes void, however Abtach will review and uphold the offer on its own discretion
In case if no resolution is made between the two parties and a refund is awarded, then the client may not be permitted to use any items delivered by us, thus he/she may not have any kind of ownership on those artworks and concepts.
Time is of the essence, it is especially important in the business world and we are fully aware of it. Therefore, we guarantee you that the initial concepts will be presented before you within 48-72 hours. Keep in mind that we use Electronic-mail (Email) to deliver both the initial concepts and the final, approved files to our clients.
Abtach, in any way, is not responsible for failing to meet the imposed deadline of the client which is not pre-approved by both the parties in written.
Keep in mind, the complete payment is due at the time of placing the order.
The default color palette that we use for our logo projects is CMYK, unless of course the client specifies any color palette other than CMYK prior to starting the logo design project. If a change of color palette is requested by the client during the project, additional charges will be deducted.
We use Adobe Illustrator as the primary designing software, thus the original format of the logo will be in (.ai) format. The fonts of the logo will be converted into outlines. Client will receive the logo in other formats as well such as JPEG, PDF, TIFF, GIF, .wmf, freehand, etc.
We, at Abtach, always do our utmost to create reliable, secure and creative solution for our customers to ensure that our solutions add great value to their systems. We know it certainly well that every individual has his/her own idea of perfection. The designs that look perfect to us may not necessarily look perfect to you. Therefore, we offer our clients unlimited free revisions until they are completely contented with the result. Keep in mind that for each revision request, a new draft will be presented within the period of 2 working days.
Once the work is approved and the final file is sent to the client after payment, the client owns all the rights of the paid work. All the claims and copyrights of the work are completely transferred in the name of the client (business/individual).
The Abtach Customer Support Team is at the disposal of our clients, that is, 24 hours and 7 days a week. With such kind of round the clock customer support you are assured to get the attention that you deserve. For your convenience we offer numerous communication channels: EMAIL, PHONE, VISIT etc.
You clearly and irreversibly agree that Abtach reserves the sole rights to cancel, reject or terminate any order or your contract in the following cases:
If the violation of contract is detected on the client’s side
If Abtach fails to complete the client’s order due to any unexpected and unavoidable circumstances.
If an order has already been submitted by the client and Abtach fails to process it due to uncalled for circumstances, a complete refund will be awarded to the client.
In case if Abtach declines or terminates a client’s order due to any reason other than client breach of contract or Abtach’s non-performance, a complete refund of the prepaid amount will be offered to the client.
We do not design and develop anything related to or promoting pornography, child pornography and/or nudity. Any direct order of adult content, as stated, placed via World Wide Web will be cancelled.
Our support team is always willing to help you with
comprehensive professional solutions to you problems.
Abtach is a team that treats your problems as their own and offer the most remarkable solutions that empower you to grow. Tech Company
I never thought that a simple logo can make such a significant difference to my business’ image, until I came across Abtach. Cheers Team! A Photographer
Thank you for such an amazing website! Not only your designers and developers have done an amazing job with the project. They have surprised us with their attitude. Online Store
From logo to our website, branding and our tracking app, Abtach is truly a digital totality! Smart people and smarter solutions. Metro Cab Services